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800 East Campbell Road, Suite 371

Richardson, Texas 75081



For information, you can email us at


MAIL IN: print and complete the Non Warranty Repair Form. Make sure the unit is packed carefully. Include all components for a complete check up. Ship postage prepaid to:

Polar Service Center

800 East Campbell Rd, Ste 371

Richardson, Texas 75081


WALK IN: Monday – Friday 8:30 am – 3:00 pm. In most cases, we can do the work while you wait.

We are located on the Southeast corner of Campbell and Greenville Avenue in Richardson, Texas. If you enter Entrance B, take the stairs to the third floor to Suite 371. If you require an elevator, enter through Entrance A and follow the hallway all the around to Suite 371.


WARRANTY REPAIRS: must be sent to the NEW YORK service center and be pre-registered online at or call 1-800-227-1314.

Polar Dallas Service Center is family owned and operated since 2007. 

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